Valion Digital

Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Valion Digital collects, uses, and protects personal and business information provided by clients, leads, and website visitors.

1. Information We Collect

We may collect information such as your name, business name, phone number, email address, website details, service needs, messages, payment-related information, and information you voluntarily provide during enquiries or onboarding.

2. How We Use Information

We use information to respond to enquiries, provide quotes, deliver services, build websites or digital systems, communicate with clients, process payments, provide support, and improve our services.

3. WhatsApp & Communication

If you contact us via WhatsApp, phone, email, or website forms, we may use those details to reply and continue communication about your enquiry or service.

4. Payment Information

Payments may be processed through third-party payment providers. Valion Digital does not store full card details. Payment providers handle payment information according to their own security and privacy policies.

5. Third-Party Services

We may use third-party services such as hosting providers, domain registrars, website platforms, analytics tools, email tools, payment processors, or advertising platforms to provide and improve our services.

6. Data Protection

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure. However, no online system can be guaranteed completely secure.

7. Sharing of Information

We do not sell personal information. Information may be shared only where necessary to deliver services, comply with legal requirements, process payments, or use trusted third-party tools required for service delivery.

8. Retention

We may retain client and project information for business records, service delivery, accounting, legal compliance, and future support unless deletion is requested and legally possible.

9. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting Valion Digital. Some information may need to be retained for legal, tax, accounting, or legitimate business reasons.

10. Contact

For privacy-related questions, contact Valion Digital using the contact details provided on our website.